Business Process Quality Audit

Questions raised by professionals – easy answer by yourself.

BUSINESS PROCESS AUDIT

– The goal of a business process audit is to assess and improve the quality and effectiveness of an organization’s business processes, ensuring they meet established standards and best practices.

What it is for?

✔ Identifying process inefficiencies,

✔ Ensuring compliance,

✔ Enhancing quality and effectiveness,

✔ Improving customer satisfaction,

✔ Enhancing organizational performance,

✔ Facilitating continuous improvement.

PROCESS SPEED & QUALITY

Audit of Business Process Quality.
12 analysis sectors, over 100 proven quality questions.

Our audit platform gives you the best experience of using audit forms. Meantime, you can also enjoy the Google Sheets format. Click the link and immediately start. You’ll get results online, as well you’ll be asked for an e-mail and get link to return to report. Enjoy!

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View sample report.
Why should I trust it?
business process quality audit pro full
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How to make this audit?

Take our Business Process Audit Test to enhance the quality and effectiveness of your organization’s processes. By assessing your existing processes against established standards and best practices, our audit helps identify areas for improvement. From process mapping to business intelligence solutions, our comprehensive approach ensures real-time data analysis, predictive analytics, and continuous process improvement. Don’t miss this opportunity to optimize your business operations, implement corrective actions, and achieve excellence in line with quality standards.

You do the audit by yourself and it is completely for free. Just click on the download button, open the file, make your own copy and you can start.  

Questions used in audit.

My name is Laco Vencel, since 2013 I am the founder and led companies for management consulting. This includes managing strategy and execution, public relations, finance, policies, governance, development, and setup of controlling mechanisms above the overall company operations.

Before opening my own business I did project management and executive management jobs in big-size international companies, managing teams and departments of 100+ employees in more than 10 countries.

A significant part of the audit questionnaires I have collected by myself from many corporate audits I have passed before, from my colleagues in the past, and from assessing other companies that bought our custom audit services.

The practice shows that the best option is to have described processes for almost everything, then regularly review adherence by raising the same questions in a defined period of time. This enables the management of process quality and applies improvement changes in cycles.

laco vencel smart city enterprise lanast myaudit

Our audits have a really high value for our business, so I believe that it can help to almost every entrepreneur.

LACO VENCEL (CEO, SMART CITY ENTERPRISE) 

Completely free.

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Answer questions by rate from 0-10, be fair to yourself. Think about strengths and weaknesses and based on the results create action plan to fix problems important for you.

Experience our Information Business Process Audit Test tailored to your needs. Answer the questions at your own pace, ensuring thoroughness and fairness. Rest assured that your responses remain confidential and judgment-free. While the audit doesn’t provide detailed solutions, it offers valuable insights to guide your business development. Consider procedures not visible in daily routines or unfamiliar questions that arise. Decide whether to independently address any issues discovered or seek our consultancy. 

What does the audit form gives to me? Explore process improvement methodologies, data sources, system audits, and continuous improvement opportunities, including advanced analytics, process mapping, and real-time business intelligence solutions. Trust our expertise in external audits and ISO 9000 compliance as we empower you to optimize your existing processes.

Questions examples:

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CATEGORY

QUESTION

1
MANAGEMENT STRATEGY
Does the company have a written strategic plan or development plan? What’s the quality level and it’s transparence for employees?
2
MANAGEMENT STRATEGY
Is the business plan current, does it lay out a strategy for future growth, and does it accurately describe and prescribe business activities in sufficient detail for daily operation and lender requirements?
3
MANAGEMENT STRATEGY
Does the company have an operational plan and operations guide (policies)?
4
FINANCE, ASSETS & PROCUREMENT
Are the equipment and facility maintained and do they employ effective record-keeping techniques for the best management of maintenance efforts?
5
FINANCE, ASSETS & PROCUREMENT
Are inventory control procedures established and can they be expanded as growth develops?
6
FINANCE, ASSETS & PROCUREMENT
Material compliance process (Internal and External Verification) is in place and utilized.
7
HUMAN RESOURCES
Are there adequate resources to implement the company strategic plans?
8
HUMAN RESOURCES
How are personnel performing specific tasks qualified on the basis of appropriate education, training, and/or experience?
9
HUMAN RESOURCES
Are the goals of each department defined and measured and do they focus on the use of quality policy, objectives, audit results, analysis of data, corrective/preventive actions?
10
COMPLIANCE, RISK MANAGEMENT
Does the company have an emergency evacuation plan?
11
COMPLIANCE, RISK MANAGEMENT
Have relevant risk factors been identified? Is your approach to defining and managing risk defined?
12
COMPLIANCE, RISK MANAGEMENT
Have identified risks been prioritized based on their severity and potential project impact?
13
PROCESSES
Is there evidence and numbering (identification) of Statistical Process Control being used to evaluate production processes where applicable?
14
PROCESSES
Each setup is qualified prior to the start of production as required and critical parameters are identified, reviewed and approved.
15
PROCESSES
Does the supplier obtain customer waiver (concession/deviation) prior to further processing when the product/process is different from what is approved?
16
PROJECTS & PLANING
Does the plan guide business expenditures, and are exceptions required to be justified and well-documented?
17
PROJECTS & PLANING
Do you have implemented strategies to identify and anticipate the risks and opportunities of your business?
18
PROJECTS & PLANING
Do you always define and establish business objectives for every project and do you communicate them to employees?
19
PARTNERSHIP/ RELATIONSHIP
Are Supplier relationships established and evaluated for price and service on a periodic basis.
20
PARTNERSHIP/ RELATIONSHIP
When you choose your business partners, are in place the quality criteria that you use to assess their suitability?
21
PARTNERSHIP/ RELATIONSHIP
Do you have strategies to continuously improve collaboration and synergy between your company and your business partners?
22
AUDIT & CORRECTIVE ACTION
A corrective action procedure exists and is followed for internal, in-process quality issues
23
AUDIT & CORRECTIVE ACTION
Does the company use management reviews to guide and track continuous improvement projects?
24
AUDIT & CORRECTIVE ACTION
The company maintains a prioritized action plan for continuous improvement as it relates to product and process characteristic variation.
25
QUALITY & IMPROVEMENT
Do the company have a quality system registered to a recognized standard, or at least understand standards and trying to follow by company’s own rules?
26
QUALITY & IMPROVEMENT
Are internal audits available to verify that the quality system is being followed?
27
QUALITY & IMPROVEMENT
Is there a process to address product liability / recall issues?
28
SUSTAINABILITY
Have contingency plans been prepared to satisfy customer requirements in the event of an emergency such as utility interruptions, labor shortages, key equipment failures, and field returns?
29
SUSTAINABILITY
Does the company have a long-term plan for sustainability, including a system in place to identify key business and product risks and opportunities?
30
SUSTAINABILITY
Company has a auditable rules to maintain an adequate cash flow and measures take to ensure the financial solvency.
31
TOOLS
Is there evidence and use of tools like Electronic Data Interface (EDI), Request For Quote (RFQ), Advanced Planning and Scheduling (APS)?
32
TOOLS
Is in place a formal business system? ( Capacity Planning, Shop Floor Control, ERP, etc.)
33
TOOLS
Is in place technological map of tools (business software infrastructure) used to improve the efficiency and productivity of the company?
34
PERFORMANCE
Is there a performance management policy in place?
35
PERFORMANCE
Is the effectiveness of the performance management practices reviewed on a regular basis?
36
PERFORMANCE
Is the quality and quantity of work regularly evaluated?
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Long story short

Every organization, from time to time needs to review its business processes to ensure compliance with the owner’s needs, business efficiency, and risks that enable to identify and address issues in all areas of the company operations.

The scope is the same for all companies and includes processes in areas of executive, projects, change management, research, development, product, marketing, sales, customers, legal, human resources, information technology, assets, accounting, finance, risk, and security.

If you are interested in a guided audit with a specialist and get a detailed report with recommendations for optimizing the company, which will lead to a boost in profits and efficiency, or enable to develop a new strategy for your business, we invite you to:

  • BOOK a personal consultancy and get a customized audit strategy.
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