Questions raised by professionals - easy answer by yourself.

01. MANAGEMENT

You should consider that the first step in improving marketing and advertising is to set clear goals and objectives. These goals should follow the SMART framework, meaning they should be specific, measurable, achievable, relevant, and time-bound. By setting SMART goals, your client can effectively track their progress and identify areas that require improvement in their marketing and advertising efforts.

02. ADMINISTRATION

The company lacks clear administration procedures, leading to inefficiencies and often production system incidents or unavailability of business-critical systems. You should create a service catalog that includes all activities of our administrators and assign KPIs like, e.g., the average duration of work or priority. Meantime, there will be operations that repeat once a period. Try these activities in the plan or work tracking system and strictly control their on-time resolution. This should help set up at least basic control of your system administration procedures.

03. DOCUMENTATION

The company has no standardized documentation process in place, which can lead to confusion and errors in project execution. In the beginning, create a simple list where you will write down all department activities. Once you have the list of typical tasks, try to describe them and create short instructions on how to execute such kinds of tasks.

04. NEW EMPLOYEES

The company has some onboarding procedures that are not consistently followed or may be incomplete. This can result in a lack of clarity for new employees.

05. RECRUITMENT & SELECTION

The company has a basic recruitment and selection process, but it could be improved with more standardization and training for hiring managers.

06. TRAINING & DEVELOPMENT

You should consider advocating for more organized and relevant training opportunities to further your professional development. This can involve speaking with your supervisor or HR representative to discuss your career goals and how training can help you achieve them. Provide feedback on current training programs and suggest ways to improve them to align with company objectives and employee needs.

07. PERFORMANCE MANAGEMENT

You have a robust performance management process that sets clear performance expectations for employees. Regular feedback is provided to ensure employees are aware of their progress and areas for improvement. The company also offers opportunities for employee development, allowing them to enhance their skills and grow professionally. This comprehensive approach to performance management helps foster a culture of continuous improvement and supports your employees' personal and professional growth.

08. ATTENDANCE MANAGEMENT

Effective attendance tracking and management system in place with occasional absences that are addressed promptly. Try to make some competitions somehow linked to the attendance system. This helps you to increase culture and employee loyalty. This will also give you interesting content for your social network and PR.

09. BENEFITS

Competitive employee benefits are offered that are tailored to employee needs and preferences. To perform even better than others, think about unique benefits, like, e.g., dinner with the CEO or something similar. Something that will resonate is possible to use on social promotion; meantime can be very valuable for employees.

10. COMPENSATION

Highly competitive and transparent compensation packages are offered that attract and retain top talents on the market. Continue the same approach and try to offer valuable employees advanced compensation in Training, PR, or career growth programs.

11. HEALTH & SAFETY

You should ensure robust health and safety protocols and foster a strong culture of safety awareness among all employees. This can be achieved by regularly conducting training and awareness initiatives that educate employees on safe work practices, potential hazards, and emergency procedures. By prioritizing health and safety, you can create a safe and productive work environment that minimizes the risk of accidents and injuries.

12. TERMINATION OF EMPLOYMENT

You have implemented highly effective termination processes that prioritize fairness, respect, and minimizing negative impacts on your employees. When it becomes necessary to part ways with an employee, you strive to handle the situation with sensitivity and empathy.