RECOMMENDED CORRECTIVE ACTION
CATEGORY
ACTION DESCRIPTION
01. BOARD
The board's decision-making processes are ineffective and may result in negative outcomes for the organization. It is recommended to review the board's composition, governance structure, and communication channels to improve decision-making.
02. ACCOUNTS
The organization needs to improve its account management processes. Several areas, such as bookkeeping, financial reporting, and tax compliance, need attention. The organization may also need to invest in accounting software or hire additional staff to ensure accurate and timely financial data.
03. FINANCE
The organization's financial processes and practices need significant improvement. There are several areas of concern, including budget planning, cash flow management, and financial reporting. Some potential solutions to improve these processes could be implementing financial management software, hiring a financial consultant, or training employees on financial management.
04. LEGAL
You should consider improving your organization's legal practices in areas where they could be refined. While your documentation and legal agreements are generally well-managed, ensuring they align with your company's overall strategy would be beneficial.
05. HUMAN RESOURCES
You should acknowledge that your human resources department is performing adequately, but there is always space for improvement. While employee retention rates are decent, focusing on enhancing employee engagement and satisfaction can further enhance the organization's overall performance. Consider implementing more flexible work arrangements, such as remote work options, which can contribute to a better work-life balance and increased job satisfaction. Offering more professional development and career growth opportunities to employees can help them feel valued and motivated in their roles. By prioritizing these areas, you can create a positive and supportive work environment, leading to increased employee engagement and overall satisfaction.
06. STRATEGY
The results suggest that the company has a solid understanding of its market position and competitive landscape and has developed a clear strategic plan to capitalize on its strengths and address its weaknesses. There is still room for improvement in terms of execution and implementation. To improve in this area, the company may need to focus on building a strong culture of accountability and ownership, establishing clear metrics for success, and providing ongoing training and support to its employees.
07. RESEARCH & DEVELOPMENT
Your R&D efforts are strong, with significant investment in new product development, market research, and innovative technologies. There may be room for streamlining and optimizing their R&D process to ensure maximum efficiency and effectiveness. You should consider conducting regular audits of their R&D activities and implementing best practices to improve performance.
08. TOOLS
You have a high level of satisfaction with the tools you are using. You may still benefit from exploring and adopting new tools to enhance your productivity, increase efficiency, and provide better results. Research emerging technologies and tools and determine which ones are the most suitable for your business.
TOTAL SCORE DEFINITION
RANGE
SCORE LEVEL
DESCRIPTION
>33%
Level 1 - Strategic
Indicates that the client has a low understanding of how to use these tools in their business, which limits their ability to make informed and strategic decisions. Training or consultancy may be necessary to improve their understanding.
34-66%
Level 2 - Preferred
The client has some understanding of these tools, but there is still room for improvement to optimize their use in their business. Specific recommendations could be offered to improve their implementation and utilization.
67-90%
Level 3 - Maintained
Indicates that the client has a good level of understanding and use of these tools, allowing them to make more informed and strategic decisions in their business. Additional suggestions could be offered to further optimize their use.
91-100%
Level 4 - Excellence
The client has an excellent level of understanding and use of these tools in their business, allowing them to effectively make informed and strategic decisions. In this case, additional recommendations could be offered to help the client maintain their competitive advantage and continue to improve.